Information on making buildings more accessible for individuals with disabilities and older people.

Using Universal Design for Better Customer Experience

In her 2016 TED Talk, disability rights advocate Elise Roy said: The unique experiences people with disabilities have is going to be what helps us make and design a better world for everyone. The concept Roy describes is known as universal design, an idea wherein designers strive to create environments that empower all people to

How to Use Human-Centered Design in Your Retail Store

Human-centered design is a process that focuses on human needs and problem-solving. In the architecture field, it is a collaborative undertaking, a partnership between architect, client, and the client’s end-users that takes into account multiple perspectives to create spaces that are functional and inspiring. Benefits of Human-Centered Design A central goal of human-centered design is